PinguBuy Guide: Recording Packaging Photos & Parcel Weights

Clear documentation of your parcel's condition and weight at packaging is essential for verification and smooth claim processing. Follow this guide to systematically record and store this crucial evidence.

1

Ensure you have good lighting and a clean background. Have your scale (calibrated if possible), smartphone/camera, and the item with all its accessories ready.

• Scale:
• Camera:

2

Take clear, sequential photos at each stage. All images should show a timestamp or a piece of paper with the date/parcel ID next to the items.

Essential Shots Checklist:

1. The Product Itself:
2. Accessories & Documentation:
3. Pre-Packaging:empty
4. Sealed Package:
5. Close-up of the address label (ensure readability).
6. Close-up of all seams and tape seals.

Tip: Use the "live" or motion photo feature on your phone if available to provide additional proof of condition.

3

1. Place your scale on a stable, level surface and tare it (zero it out).
2. Place the fully sealed and labeled
3. Wait for the reading to stabilize. Record the weight in both kilograms (kg)pounds (lbs).
4. Take a photo of the parcel on the scale

Warning:

4

Organizing this data is key for easy retrieval. Create a dedicated "Shipping Log" in your spreadsheet software (e.g., Google Sheets, Excel).

Date Packed	Parcel ID / Tracking #	Item Description	Weight (kg)	Weight (lbs)	Link to Packaging Photos	Notes (Carrier, Service)
2023-10-26	PB123456789	Wireless Headphones - Model X	1.25	2.76	Drive Folder Link"See Row 26 Photos"	Shipped via SwiftPost, Insured
Best Practice:shareable link

Why This Matters for Claims:

• Verification:
• Weight Dispute Resolution:
• Claim Protection:

Final Checklist:Your diligence here ensures a secure and protected shipping experience with PinguBuy.